Cisco Remote Consulting

ProNetExpert offers remote Cisco Consultancy Services which can give customers access to Cisco Experts 24hours a day 7days a week. The majority of network problems can be solved off site, a far more cost effective solution than site visits, and we offer flexible payment options that range from prepaid hourly units to short term service contracts that won’t tie you into services for extended periods of time.

Our certified Remote Cisco Support Consultantscan be contacted by phone or email and they are able toremotely login to your network so as to solve a wide range of issues including:

• Device configuration
• Configuration verification
• Functionality testing
• Troubleshooting

We’ll give you a full report detailing all the work we’ve carried out once we’ve finished so you can see exactly what’s been done and we can immediately see any changes to your network. We’ll also tell you about any recommendations we may have following the work that will optimize your system or prevent future failures. We’d be happy to implement any of these recommendations should you so wish.

You may not have used this type of service before, but we’re convinced you’ll notice a significant saving in cost and no reduction in service.